Scratch what you know about painful software development projects and those awkward conversations with computer programmers full of words that barely sound like English. OMBi prides themselves on putting the customer at the center of the development process. We leverage your environment and vernacular to ensure meetings of value where all parties can successfully contribute to the design, development, and testing processes. This is your product…and at the end of our journey, we want to ensure you get what you need to support and enhance your business processes.
All of our solutions come fully documented both for the product users and the support teams. We will gladly provide both user and support team training to ensure everyone is comfortable with using and supporting the products we deliver for our customers. Hard and soft copy documentation will be provided as well as interactive help menus interior to the application as the customer desires.
OMBi Innovations experience designing and developing user access management portals for multiple application environments via role-based platforms for effective user administration practices and security protocols. We design our environments to handle a multitude of credentialing methods to include smart cards, SSH keys, and other various user sign-on token actions to support a single-sign on user experience for the portal. From a user administration perspective, we provide a clearing house console to manage user access requests and granting of roles and privileges per application as well as a security console to track application usage by the users. Furthermore, our custom user access management portals provide many other administrative capabilities such as use logs, portal usage metrics, and user experience data trending dashboards to provide solid business intelligence for the portal host to better manage user experiences, community growth, and security concerns evolving around the portal sign-on procedures and credentialing.